“We were there to celebrate some of the rare intelligence capabilities that our country can actually be proud of–those of librarians. I see them as healers and magicians. Librarians can tease out of inarticulate individuals enough information about what they are after to lead them on the path of connection. They are trail guides through the forest of shelves and aisles–you turn a person loose who has limited skills, and he’ll be walloped by the branches. But librarians match up readers with the right books: ‘Hey, is this one too complicated? Then why don’t you give this one a try?'”
–Anne Lamott, Grace (Eventually), p. 153